Sigma Touch

Got a vending technical question you need answered?
purpleturtlevend
Newbie
Posts: 19
Joined: Sun Apr 02, 2017 5:11 pm
Referred by?: Google

Sigma Touch

Post by purpleturtlevend »

Does anyone have any sigma touch coffee machines or have any technical experience with them and could possibly lend a hand please?
User avatar
Coin Operated Group
Site Admin
Site Admin
Posts: 3266
Joined: Tue Jan 13, 2009 9:41 am
Area Covered: Birmingham, West Midlands
Machines Used: Arcade Machines, Quiz & Big Vendors
Referred by?: myself
Location: Birmingham

Re: Sigma Touch

Post by Coin Operated Group »

sorry, don't touch westomatics. Are they still as unsupporting as they used to be? no technical helpline ?
Regards Matt

www.easyvend.com
purpleturtlevend
Newbie
Posts: 19
Joined: Sun Apr 02, 2017 5:11 pm
Referred by?: Google

Re: Sigma Touch

Post by purpleturtlevend »

Coin Operated Group wrote:sorry, don't touch westomatics. Are they still as unsupporting as they used to be? no technical helpline ?
They have done a massive U turn and are surprisingly really helpful (well for me anyway)

The guy that was dealing whth me stayed on with me until everything was sorted and its good as anything now and I didnt even buy the machine from them so im more prone to have their machines now and I now have direct contact with technical support too which is always good.
I see rhe regulars are Vendex everytime so we always have a nice hxat and allr hat gubbins but I have completely fallen out with crane as they have turned like westo in their old days
User avatar
Coin Operated Group
Site Admin
Site Admin
Posts: 3266
Joined: Tue Jan 13, 2009 9:41 am
Area Covered: Birmingham, West Midlands
Machines Used: Arcade Machines, Quiz & Big Vendors
Referred by?: myself
Location: Birmingham

Re: Sigma Touch

Post by Coin Operated Group »

So did you not try to contact them in the previously ?

Glad you got it sorted anyway
Regards Matt

www.easyvend.com
purpleturtlevend
Newbie
Posts: 19
Joined: Sun Apr 02, 2017 5:11 pm
Referred by?: Google

Re: Sigma Touch

Post by purpleturtlevend »

Coin Operated Group wrote:So did you not try to contact them in the previously ?

Glad you got it sorted anyway
Yeah but no because it was a weekend and wanted it done with me being my inpatient self as usua haha :lol:

Yeah its all good and sorted now, and even rang the next day to ask how I got on and if I need any further help whixh I thought was very good of them!