But its virgin media Im on about, they have been overcharging me for 6 months now, same old story promised the earth to make you stay with them then they somehow dont materialise or forget to apply discounts promised, well, Was going round in circles rowing with them for nearly 6 weeks and being fobbed off so decide a change of plan. Managed to find the Managing Director Of customer service at virgins email address, wasnt easy!!. Sent an email to the lovely chap last night. To my surprise 9.30am this morning call from CEO? apologising, sent them a fax and all sorted by 10.00 am!!
