Hancocks

[Big Chris]

Hi there all,

I was wondering if anyone could help. I went to Hancocks about 2 months ago, wasn't a member walked through the door picked up what i wanted and went to the check out, and paid. They did ask my membership number and i explained i was a new business and didn't have any ID ect or anything and just wanted a couple of things, no problem and i was on my way.

Today i rang up and explained that i wanted to come down and have a look around, i explained that i was still awaiting anything from HMRC/Inland Revenue, so i didn't have any business ID, the bloke then said it was ok i could come down on a day pass, costs £1, which is fair enough, then proceeded to tell me that i would have to spend £100 in there. I only wanted a bag of jelly beans and a couple bags of pebbles, he then told me not to bother coming.

Has anyone else experienced this problem or could give me some hints on ways around this....

Cheers
Chris

[Ade]

chris when you register with hmrc they send you confirmation via email automatically, print that off

Ade

[Big Chris]

Ahhhh I never thought of that, I did get one letter from hmrc but it just had my name and not the business name on. But thanks are appreciate that

[Big Chris]

Ade,

Sorted the joining part, but the minimum spend is £100. Is that right for everybody else who uses Hancocks?

Cheers

[Ade]

no thats rubbish mate there is no minimum spend at all, phone their head office and complain

Ade

[Ade]

phone another hancocks first and ask what minimum spend is, but i use b`ham one and there is no minimum spend there

Ade

[Big Chris]

Cheers mate. I will do, i thought that seemed a bit steep like.

[glennborthwick]

my hancocks has a sign saying minimum spend £50

[part-time-operator]

went to hancocks a few times before and they didnt mention anything but when i came with a couple of friends in tracksuits and shorts they wanted the £1 fee + £100minimum spend + evidence i was doing what i said i was doing... luckily I had an empty hurleys box in the car and could bring up a few invoices and bits of paperwork etc on my iPad. haven't had any problems since then.

[Ade]

spoke to them today, the £100 minimum spend is just on 1st spend, its in case your just a one off customer and not a buisness, its only active on 1st spend though

Ade